Posted  by 

Rebuild Microsoft Entourage Database Mac

Microsoft Entourage gained immense popularity with its launch as part of the MS Office 2011 Office suite. The email client offered email, calendar, address book, task list, note list, and project manager functionalities for Mac OS 8.5 and later. However, issues such as incompatibilities with Outlook reduced its popularity among everyday users who often needed to transfer mailbox data within the two clients. As of 2008, Entourage database and email client’s development was discontinued.

Jul 06, 2011 How do you rebuild an Entourage database? - Answered by a verified Mac Support Specialist. How do you rebuild an Entourage database? Will open the Microsoft. Microsoft Entourage database is a widely used email client made for Mac users by Microsoft. It is the main product of MS office suite. Entourage 2008 is an updated version of MS Office that contains many new and advanced features to recover, store, manage and quick access to your data. It uses a single RGE file and separate identities for every users.

Microsoft MVP for Entourage. Then tells it to rebuild the Launch Services Database for all applications in the canonical Applications folder. How to rebuild the. Mar 11, 2019  Follow these steps to use Entourage database rebuild utility: Ensure all Entourage applications are closed. Re-launch Entourage with the Option key pressed. In the window, select the database’s Main Identity. Click ‘Rebuild Database’ and then click on ‘Continue’. The rebuild process. Restore corrupt or deleted entourage files from database folders using Entourage Repair Tool. It not only repairs database files into Entourage Achieve-RGE file but also fixes or resolves any related errors as well. Apr 19, 2018  Resolution. Step 1: Rebuild the Entourage database and create a new identity. To rebuild the Entourage database or to create a new identity, follow steps 1. Step 2: Create a new Microsoft User Data folder. Step 3: Repair disk permissions. Mar 11, 2019  “Entourage cannot access your data. To attempt to fix the problem, rebuild your database.” I tried manual steps which are written on the Microsoft website (support page). But none of them work for me. Every time I faced the same popup message when try to access Entourage.

Generally, if an application’s development is discontinued by its manufacturer, its updates and bug fixes aren’t released and its support is also no longer available. Then, if users encounter bugs or problems within the application, there’s limited help available; that too only in the form of reading material. The only solution in such cases comes in the form of third-party tools specifically dedicated to fixing errors within such applications.

Microsoft

With that thought in mind, in this discussion, we’re focusing on the “Database Daemon Fatal Error” that arises within the Entourage database and offering an optimum solution to fix it.

Microsoft Entourage “Database Daemon Fatal Error”

While working with MS Entourage if a user encounters the Daemon Fatal error, it can lead to service processing failure or even crashing of the Mac. As a result, the user may be barred from accessing vital mailbox data like contacts, emails, notes, etc. Additionally, he may face difficulty while trying to access installed apps and other hard drive files too and it can also negatively impact system performance. As such, resolving the error would be essential.

Before proceeding to the fixes, understanding the causes behind this error is also crucial. This knowledge can help you prevent this error from reoccurring.

Reasons behind the error

  • Interrupted hard drive Read/Write operations
  • Formatting of the drive on which Entourage system files are stored
  • Accidentally deleting Entourage database files
  • Sudden termination of the system leading to Entourage file corruption
  • Sharing of Entourage file and data on unsupported platforms
  • Virus infections

If due to any of the above reasons you face the Daemon Fatal error, worry not. There’s a lot you can do.

You are allowed a one moth free trial, but when you try subscribing it says it's unable to proceed and you need to try again - which doesn't work! Cost of microsoft office 365 for mac on appstore. If you do not get your 1 month free trial activated you CANT USE ANY OF THE PROGRAMS! It just wont work. Don't waste your time.

Fixes to Repair Entourage Database

To resolve this error you can use one of the below-mentioned methods recommended by Microsoft:

  1. Restart Entourage Database Daemon

Restart Entourage Database Daemon as follows:

  1. Go to Apple Menu -> System Preferences -> Accounts
  2. Open the main account from the navigation pane
  3. Click on Login Items or Start up
  4. Select all items that start with Microsoft and then click on the minus sign (‘-’)
  5. Close the window and restart your Mac

Now launch Entourage to check if the problem persists. If it does, move to fix 2.

  1. Deleted Entourage Preferences

Reset Entourage preferences to the default settings as follows:

  1. Quit all MS Office applications
  2. Click on Home on the Go Menu
  3. Go to Library -> Preferences
  4. Move or Drag the following files to Trash:

com.microsoft.entourage.database_daemon.plist

com.microsoft.entourage.office_reminders.plist

Note: In MS Office 2004, you’ll need to remove the file named

com.microsoft.OfficeNotifications.plist

If you do not find any of these files, this means your Entourage installation uses the default preferences. In such a case proceed to the next fix.

e. Backup / Restore any other files from the Trash you may want to keep and then empty it.

f. Close Trash window and restart your Mac

Now launch Entourage to check if the problem persists. If it does, move to fix 3.

  1. Rename Microsoft User Data Folder

Rename the MS User Data folder as follows:

  1. Quit all applications
  2. Go to Finder -> Go -> Documents
  3. In the window that opens, locate the MS User Data Folder
  4. Rename it to something else like Microsoft User Data Folder-OLD
  5. Close Documents window Restart your Mac

Now launch Entourage to check if the problem persists. If Entourage starts, that means your Microsoft User Folder is damaged. To fix it you must restore it to its original form by deleting the newly created Microsoft User Data Folder and renaming the Microsoft User Data Folder-OLD to its original name. Thereafter you’ll need to rebuild the identity database as shown in the next fix. If however, Entourage doesn’t start, that means the problem lies elsewhere. In such a case you may skip the next step and proceed with the recommended solution discussed at the last.

  1. Backup and Rebuild Entourage Database

Before starting this you must quit all applications and determine if you have enough free space on your hard drive to perform database maintenance. You ideally need three times the size of your identity database. Then, follow these steps:

  1. Go to Finder -> Go -> Home -> Documents -> Microsoft User Data folder
  2. Open Office <version> Identities folder and then right-click on the Main Identity
  3. Select Duplicate and then close all windows
  4. Now quit all applications
  5. Hold down the Option key on your Mac and launch Entourage. Do not release the Option key until you see the Database Utility window
  6. In the Database Utility window, select the database and your Main Identity
  7. Click Rebuild Database and then click Continue
  8. The next window will show you the rebuild progress. When it completes you will receive a notification
  9. Click Done -> Quit

Final Words

For errors as troublesome as the Daemon Fatal Error, we suggest that you follow the manual method efficient database repair and recovery.

Entourage 2008 for Mac is an updated version of MS Office with advanced features to manage and recover quick access to your data. However, users may sometimes encounter one of the following messages:

  • Office Database is Damaged
  • Entourage cannot access your data. To try to fix the problem, rebuild the database
  • The action could not be completed. An unknown error occurred

Cause of the error message:

Entourage Identity lets its users create more than one account to access email contacts, calendar entries, tasks, journals, etc., but all identities (alternately database) are separate and unique, and each identity uses a different set of account settings, appointments emails and more. The problem occurs when multiple identities create messages, tasks, notes, appointments, etc., and the information store increases beyond the prescribed size, then the Entourage identities are subject to damages and there is a need to rebuild entourage 2008 database.

Consider the following case:

In this case, the user tries to archive the old emails, and despite being successfully archived, there is an issue with Entourage database:

Entourage performance is drastically reduced when there is less free space. User tries to make the system more efficient by archiving the old emails and thus freeing some space:

  1. Import Inbox to .RGE archive
  2. Attach compressed archive to local storage
  3. Shut down the storage
  4. Build a duplicate copy of the main identity

When the user tries to load Main identity without verifying its contents, then everything appeared perfect in Entourage, but when the user tries to access the last seen folder, it contained corruption. The corruption affected the archive as well as the Inbox, which is connected to Exchange server. Subsequently, the user is also unable to access the main identity folder, and the only way to solve this problem is to rebuild the Entourage database.

Resolve the issue

The Repair and Rebuild Entourage 2008 database resolves the issue in two ways –

  1. Using the Inbuilt Database Utility of MS Entourage
  2. Using reliable automated software

Use the inbuilt database utility of MS Entourage to rebuild the database and resolve the corruption issue of Entourage corruption. Follow the below-mentioned steps to repair entourage 2008 database:

  1. Quit all apps.

Press the ‘Command option’ and ‘Escape key’ together; select an app and click on ‘Force Quit’. Once you have quit the application, close the Force Quit Application window

  1. Test the free space as available on the disk

The free space should be three times the space on the current size of the identity folder. Examine the free space by opening the Identity folder available in the Finder option. Go to file and click on Get Info followed by Get Information. For a successful rebuild, the size of free space should be 3 GB if the current size of identity is 1 GB.

  1. Create backup

Microsoft Entourage Yahoo

Rebuild the database with the help of backup. To create the backup:

  1. Go Home and double click on Documents folder followed by Microsoft user data folder
  2. Next, double click on Office 2008 Identifies
  3. Right click on Identity folder and click on Duplicate
  4. Close all the open Windows

Rebuild Microsoft Entourage Database Machine

4. Rebuild the database and Create a new Identity

  1. Press Alt key and restart Entourage while holding the Alt key till the Database Utility option opens
  2. Select the main identity available in Database Utility. Click Rebuild database followed by Continue
  3. The status bar displays the status of the Rebuild Once the process is complete, and the database is rebuild than a message displays on the screen stating that ‘Your Database was successfully rebuilt.’
  4. Click on Close button followed by Quit, and this should repair Entourage 2008 database

Microsoft Entourage Email

If the database rebuild is not successful, then create a New Identity. Database rebuild situation arises when the Exchange server has multiple identities, and there is a requirement to establish a new identity to resolve the problem. The following steps help in creating the new identity:

Rebuild Microsoft Entourage Database Mac Os X

  1. Quit All apps and search for a given folder ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/IDENTITY_NAME’ and copy it to the desktop
  2. Start Entourage an click on Entourage menu to click on Switch Identity
  3. Click New and type in the new name of the identity
  4. Quit Entourage and search for the folder ‘HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities/NEW_IDENTITY_NAME’ and rename it with ‘New’ ’
  5. Copy the database contained in the old database to the new folder

Conclusion

Hopefully, the manual method of using the inbuilt database utility of MS Entourage resolves the issue.