Microsoft Word Mac Error Message 1712
Quit out of all Office for Mac apps such as Word, Excel, PowerPoint, Outlook, and OneNote. Search for 'keychain' in Spotlight and launch the Keychain Access app. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain 'login'. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later. For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave. Office 2016 for Mac. See 'What version of Office am I using?' If you don't know what version you're on. Excel for the Mac- program will not open and gives error message -1712 - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
As of September 25, 2017, macOS 10.13 High Sierra is publicly available for all Mac users to install. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later.
For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave.
Office 2016 for Mac
See 'What version of Office am I using?' if you don't know what version you're on.
Version of Office | Supportability |
|---|---|
15.35 and later | Office 2016 for Mac is fully supported on macOS 10.13 High Sierra. If you encounter issues using Office 2016 for Mac, please send us feedback so we can address them. In Word, Excel, PowerPoint and OneNote, you can click on the Send a SmileOffice 2016 for mac updates. icon in the top-right of the app. For Outlook, choose Contact Support from the Help menu. |
15.34 and earlier | These versions are not supported on 10.13. In some cases, you may not be able to launch the Office apps. For example, users will see the following error message when attempting to launch Outlook 2016 ver. 15.34: If you installed Outlook 2016 ver. 15.34 or earlier, and are not being offered an update to 15.35 or later, download the latest Office 2016 for Mac Suite Installer here. |
Office for Mac 2011
Word, Excel, PowerPoint, Outlook and Lync have not been tested on macOS 10.13 High Sierra, and no formal support for this configuration will be provided.
Error Message Maker
Since October 10, 2017, Office for Mac 2011* is no longer supported. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.
Microsoft Word Mac Error Message 1712 Download
* Lync for Mac 2011 has a limited time of Extended Support for security fixes.