Log Error Microsoft Outlook 16 Mac
May 20, 2019 When you use Microsoft Outlook 2016 for Mac version 16.13 (180513) or a later version, you are prompted to sign in to your Google account. Option to disable notification To turn off this prompt, set the Outlook googlePromoTriggeredPref PLIST value to TRUE. Apr 09, 2015 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Outlook for Mac supports accounts managed by Microsoft Exchange Server 2010 Service Pack 2 or later versions, or Office 365 for business. Cause: Your account credentials or Exchange server name are incorrect. Solution: Verify your account settings. On the Tools menu, click Accounts.
Enter your Mac admin account password and click OK. If prompted, sign in to your account associated with Office. Once you have successfully signed in, quit out of the application and open it again. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
-->Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
Note
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Microsoft Outlook Email Login
These steps affect all Office applications that use modern authentication.
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Quit Outlook and all other Office applications.
Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
In the search field in Keychain Access, enter Exchange.
In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
In the search field, enter adal.
Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
In the search field, enter office.
Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
Quit Keychain Access.
Note
When you start Outlook, you are prompted to authenticate.